HBS Working Knowledge: Knowledge & the Information Economy -- Seven Principles for Cultivating Communities of Practice by Etienne Wenger, Richard McDermott, and William M. Snyder
"... Although communities of practice develop organically, a carefully crafted design can drive their evolution. In this excerpt from a new book, the authors detail seven design principles. The payoff? Knowledge management that works. ..."
The authors write, "... From our experience we have derived seven principles:
1. Design for evolution.
2. Open a dialogue between inside and outside perspectives.
3. Invite different levels of participation.
4. Develop both public and private community spaces.
5. Focus on value.
6. Combine familiarity and excitement.
7. Create a rhythm for the community. ..."